Best blended calling service in Bhubansewar | BPO Services | Atreya Associates

In the advancing digital age, enterprises have adopted an omnichannel approach to reach a wider audience. However, call centers still remain an excellent strategy to fulfill customer demand and brand marketing. There are basically two types of calling modes–Inbound Calling and Outbound Calling. At Atreya Associates, we provide hybrid call center services to create opportunities for your company to offer a wide range of customer services and benefits

Inbound Calling

The purpose of Inbound Calling is to receive calls from the customers to support them regarding the subject they raise such as answering queries, resolving issues, or any such customer-service-related topic that has been brought up for the company. Inbound Calling is the closest experience to face-to-face customer engagement a business can have.

At Atreya, we provide the most efficient Inbound Calling services and quick customer support for your business to manage all incoming calls effortlessly. We provide exceptional customer service across all channels. Our high-quality and technically updated service will assist with all customer issues and have them resolved by providing swift, meaningful responses. We guarantee that our services will redefine overall customer calling service to bring your clients even closer to your business..

Inbound Calling

Outbound Calling is usually made to reach out to current and potential customers on behalf of a client, focusing on making sales, lead generation, and publicizing the company. This is a great method to make customers aware of a business or help them to upgrade their services.

At Atreya, we offer balanced, holistic, and effective Outbound Calling strategies to reach the greatest audience possible. We aim to inform your customers about your products/services and inspire them to generate immediate leads. Our strategically targeted promotions will also supplement your inbound marketing efforts and allow your business to grow and succeed.