State-Of-The-Art BPO service provider for better customer relations management.

BPO Services

BPO Services

We provide a multilingual BPO service offering a diverse range of Customer Centric voice and data services. Our delivery center with a team of 300+ employees with proven expertise in delivering 24/7 support Technology partnership with relevant service providers to ensure and maintain client defined service levels for stability, reliability, continuity, scalability, performance and security.

In Bound/Out Bound Call Centre

Our Inbound/Outbound service focuses on handling customer calls by trained agents providing professional assistance with a goal to improve the customer experience, ensure customer satisfaction, increase brand loyalty and assure selling, lead generation and telemarketing .

Back Office Support

Every business has operational and administrative tasks that are repetitive and monotonous in nature, many employees shirk away from performing them.That is why we provide back-office support like settlements, clearances, record maintenance, regulatory compliance, accounting, and IT services to share the burden of your work .

BPO SERVICES
inbound-calling
Inbound/Outbound/Blended
Inbound/Outbound/Blended Calling

Our Inbound/Outbound service focuses on handling customer calls by trained agents providing professional assistance with a goal to improve the customer experience, ensure customer satisfaction, increase brand loyalty and assure selling, lead generation and telemarketing .

IVR
IVR Services

With IVR, at any time, you can provide your clients with a way to communicate with your firm. When customers call your IVR phone, they can select from the options on your IVR menu that are open. The IVR framework dynamically routes the calls to the appropriate person in your team based on client inputs. And if the agents are not present, clients are presented with an option to leave a voice message so that, when they are online, the agents will get back to them. Your company is up 24×7 with an IVR number and it is the road to better customer retention, improvising brand loyalty.

Ivr-services
voice-blast
Voice
Voice Blast

Voice Blasting system is an automated outbound voice messaging service that makes communication with your customers, partners and employees faster, easier and a lot more efficient. Your business is able to blast prerecorded voice messages to hundreds or thousands of numbers on your contact list concurrently with just a click.Its far more cost effective than using traditional mailers - just pennies a call for large volumes.Voice blasting is very effective for political campaigns, community service programs and mass marketing projects.

Back office
Back office support

Every business has operational and administrative tasks that are repetitive and monotonous in nature, many employees shirk away from performing them.That is why we provide back-office support like settlements, clearances, record maintenance, regulatory compliance, accounting, and IT services to share the burden of your work .

back-office
telemarketing
Telemarketing
Telemarketing

Telemarketing is the Direct to Customers marketing of goods or services over the telephonic conversation . We provide B2B and B2C outsourced Telemarketing services.It is a widely used method of contacting people to promote products or services, raise money for charity, gather information, generate leads, and carry out surveys. With new technology, the term also includes video conferencing calls, which in the vast majority of cases occurs with existing customers.